Processing time is typically 1 to 3 business days. You will receive an email with tracking information as soon as your order leaves our facility.
| Region | Standard Shipping | First Class Shipping | DHL Express ShippingFastest |
|---|---|---|---|
| USA | 4 to 7 days | 3 to 4 days | 2 to 3 days |
| Canada | 5 to 8 days | — | 2 to 5 days |
| Europe | 5 to 8 days | 3 to 5 days | 2 to 3 days |
| Australia | 5 to 8 days | — | 2 to 5 days |
Orders are not processed on weekends or federal holidays.
Processing time is typically 1 to 3 business days. Higher volumes during peak periods may require additional time.
You will receive an email with tracking information as soon as your order leaves our facility. Please allow up to 72 hours after your order is processed for your tracking number to be issued.
Shipping times begin once your order has been shipped. If your order contains multiple items, they may ship together or separately depending on availability.
Orders shipped to Europe may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
DHL Express cannot deliver to P. O. Boxes or military addresses. If your address falls under one of these categories, please select Standard Shipping at checkout.
International shipments may be subject to routine customs inspections. These inspections can add additional transit time that is outside of our control.
During November and December, processing and delivery times may be longer due to increased carrier volume. We recommend placing orders early to ensure timely delivery.
If a package is returned to us due to an incorrect address, refusal, or multiple failed delivery attempts, we will contact you to arrange reshipment. Reshipping fees may apply.
All orders are shipped in secure, protective packaging that is specifically designed to safeguard jewelry items during transit and help prevent damage.
Please confirm that your shipping address is entered correctly at checkout. NANIMERICA is not responsible for delays or losses resulting from incomplete or incorrect address information.
If your tracking shows delivered but you cannot locate the package, contact us at support@nanimerica.com and we will assist you. Carrier investigations may take several business days to complete.
For help with shipping questions or tracking updates, reach out to support@nanimerica.com with your order number and a representative will respond within 48 hours.