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We'd love to hear from you. If you have any questions, concerns or suggestions, send us a message below or email us and our customer service team will respond within 48 hours.
Within 48 hoursOur customer service team replies to every message.
Email ussupport@nanimerica.com
USA & CanadaAddresses in both countries, listed below.
01 — Quick answers
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Find an instant answer to the most common questions before you write in.
Returns & exchanges
Every purchase qualifies for a 30-day return and exchange window from delivery.
Read the policyFind your size
Measure your ring or bracelet size at home in two minutes.
Size guideLifetime warranty
Every piece is covered against manufacturing defects for life.
See coverageShipping
Delivery times, rates and where we ship.
Shipping policy02 — Send a message
Tell us what you need
Choose a topic so your message reaches the right person on our team.
- Include your order number so we can find your order fast.
- Damaged item? Email a clear photo to support@nanimerica.com within 24 hours of delivery.
- Returns and exchanges must be mailed within 30 days of delivery.
03 — USA & Canada
Our addresses
NANIMERICA INC.
STE E-6420 Inducon Drive W SE #89575 Sanborn, NY 14132NANIMERICA INC.
18 King St E Suite 1400 Toronto, ON M5C 1C4These are not the addresses for returns & exchanges. See our refund & exchange policy for how to start one.