WE COVER YOUR STANDARD SHIPPING FEES
We are glad to bring our customers great value and service. That’s why we cover the costs of free standard shipping to most countries.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
All international government regulatory customs/duties are prepaid and covered by NAnimerica Inc.
SHIPPING TIME
Shipping varies by location. Here are our estimates for free standard shipping:
Location |
*Estimated Shipping Time |
United States & Canada |
5-10 Business Days |
Europe |
5-10 Business Days |
Australia |
5-10 Business Days |
New Zealand |
5-14 Business Days |
We also offer a tracked express option to most countries:
Location |
*Estimated Shipping Time |
United States & Canada |
2-5 Business Days |
Europe |
2-5 Business Days |
Australia |
2-5 Business Days |
New Zealand |
4-7 Business Days |
In normal circumstances we can guarantee the estimated shipping time. However, due to the ongoing pandemic, your order may incur slight delays depending on your service area.
You will receive an email with a tracking number once your order is shipped. Normally the tracking number is sent within 2 business days after the order is processed.
*This does not include our 2 business day order processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.