NANIMERICA is proud to offer shipping services to over 200+ countries. We have a vast network of logistics partnerships that allows us to cover most standard shipping fees to many destinations. A few of our partnerships include (but are not limited to):

Canada: Canada Post
United States: USPS
France: La Poste
Australia: Australia Post
Germany: Deutsche Post
New Zealand: NZ Post
Switzerland: Swiss Post
Norway: Posten Norge
Denmark: Post Danmark
Israel: Israel Post
Netherlands: PostNL

You may receive multiple packages within an order depending on inventory levels and backlogs. Check your shipping confirmation e-mail for multiple tracking links. If all tracking links indicate delivery and you are still missing items, you can contact our support team at support@nanimerica.com and a representative will happily assist you within 48 hours.

NANIMERICA covers all customs and duties related to your order. The price indicated at checkout includes all relevant customs and duties.

Standard Shipping:

USA: 4-7 Days

Canada: 5-8 Days

Europe: 5-8 Days

Australia: 5-8 Days

First Class Shipping:

USA: 3-4 Days

Europe: 3-5 Days

DHL Express Shipping:

USA: 2-3 Days

Canada: 2-5 Days

Europe: 2-3 Days

Australia: 2-5 Days

This does not include processing time.

You can track your order through your shipping confirmation e-mail which contains a link to your tracking information.

Purchases are eligible for refunds within 30 days of the date your item was delivered IF the conditions below are met:

• All returns must be mailed within the first 30 days after delivery
• Returns (including ring/jewelry box) must be in their original condition
• Customers are responsible for return postage

NANIMERICA reserves the right to deny any refund requests that do not meet such
conditions.

Please email support@nanimerica.com for all refund inquiries. Include your order
number in the subject line. A representative will respond to your email within
48 hours.

Purchases are eligible for exchanges within 30 days of the date your item was delivered IF the conditions below are met:

• All returns must be mailed within the first 30 days after delivery
• Returns (including ring/jewelry box) must be in their original condition
• Customers are responsible for return postage

NANIMERICA reserves the right to deny any exchange requests that do not meet such
conditions.

Please email support@nanimerica.com for all exchange inquiries. Include your order
number in the subject line. A representative will respond to your email within
48 hours.

In order to meet our shipping estimates, our logistics are very streamlined. You may reach out to support@nanimerica.com for a cancellation request. Unfortunately, we cannot promise the cancellation of any order. Our refunds & exchanges policy still applies.

In order to meet our shipping estimates, our logistics are very streamlined. You may reach out to support@nanimerica.com for an order change request. Unfortunately, we cannot promise any changes regarding orders. Our refunds & exchanges policy still applies.

If your shipping address is incorrect, we will try our best to assist you. However, we urge customers to review all details of their order before payment.

Check out our comprehensive size guide here